The staff at most grooming shops, including the "big box" salons, are paid on commission. This puts the priority on a higher volume of pets through the door every day, because more grooms directly means more money for each groomer. This means there is always a focus on getting each pet done as quickly as possible, so the preference of every groomer is well-behaved, easy haircuts that can be accomplished assembly line-style. As experienced groomers, Nancy and Cherie in particular know this pressure well, because they both have worked in those environments in the past! This is why your elderly, nervous, and otherwise difficult pets (that includes the majority of cats!) are often turned away from those shops.
When Nancy started As the Fur Flies, she wanted to do things differently. Our staff is paid either hourly or salary. This means that we can feel good about taking the time to do everything to ensure each pet receives the one-on-one special treatment they deserve. And if that means taking a little extra time to play with a puppy, that’s an extra bonus! This is also one of the reasons we’re able to offer cat grooming, since we can feel good about blocking out the quiet time needed for pets that might not enjoy a busy environment.
This is one of the "behind the scenes" ways that we make sure that our focus is always 100% on making sure your pet not only looks and feels good, but they are happy to come and see us, too.