We get a lot of questions from pet owners about what goes on behind the scenes while their pets are getting groomed. Here are some of our tools and safety measures that we have in place to ensure every pet is secure and happy while in our care.
The Purple Lobby Fence: The fence that divides the reception area from the waiting area in the lobby is intended to keep pets safe, not to keep pet owners out! You are always welcome to come back to the grooming rooms to see us in action. We just added the fence as a barrier to keep a pet from running out the front door.
Cages: We have wire crates that we use as needed for safety purposes. We try to get pets in and out as quickly as we can and minimize any time they spend in a crate, but we do take our time with the pets and sometimes they will spend some time in a cage. Whenever possible, we have them loose in the grooming room or reception area with one of our staff, but safety is always our #1 concern.
Potty Time: We have a small fenced yard off the side of the building (behind the outdoor purple fence) where we can take dogs out to go potty safely on leash. We have a large piece of fake grass carpeting out there to help keep their paws clean if they’ve already had their bath. We do still ask that you make sure they go to the bathroom at home before you head to your appointment, but we realize there’s not much space to walk them safely off the parking lot, so just let us know if you think they’ll need to go and we’ll take them right outside.
Essential Oils: We use veterinarian-approved essential oils in a diffuser or on ourselves to help maintain a calm, relaxing environment for the pets - even cats. We regularly consult with our vet, Dr. Janet Roark, about which oils are most effective and safe for the animals in our care. We do not use the oils directly on the pets, although you certainly can. If you’re interested in purchasing the same essential oils we use in the salon, please use our link: www.my.doterra.com/asthefurfliesaustin.
Drying: We dry pets first with a towel (or 2), followed by a hand-held, high-velocity, variable speed dryer as much as possible. The dryer gets warm, but not hot. It helps give the groom a better finish, breaks up packed undercoat and tangles, and makes the appointment go much more quickly. We use Happy Hoodies to help soothe pets that are nervous about the dryer. If a pet truly does not tolerate being dried by hand, we allow them to air dry in a kennel with a fan that recirculates room-temperature air. We never use a heated kennel dryer, and all pets that are air drying are continuously monitored in an open wire crate that allows complete air flow.
Do you have other questions about what goes on at the salon? Drop us a text at (512) 985-7766 and we’ll get right back to you!